Support

SYSTEM SUPPORT WHEN YOU NEED IT

Marathon supports business systems, integrations, automation workflows, and operational hardware.

Support Scope

What Marathon supports.

Systems CRM, billing, support, and operational platforms.
Automation Workflow errors, routing, integrations, and logic updates.
Users Accounts, permissions, onboarding, and access support.
Hardware Support

Support for POS systems, workstations, peripherals, and operational hardware.

POS terminals and devices Connectivity and peripherals User workstation support
Integration Support

Troubleshoot data sync, API issues, workflow failures, and automation behavior.

Monitoring & Maintenance

Monitor systems, identify issues early, and maintain operational reliability.

Access

Reach the right support channel.

Support Portal → support.marathonautomation.com Main Support → 631-759-9999 POS Hardware → 855-PCIGUYS

Access support when systems need attention.

Use the support portal for structured requests or contact the support team directly.

Open Support Portal Call Support
Support

SYSTEM SUPPORT WHEN YOU NEED IT

Marathon supports the systems behind your business, including software, integrations, automation, and hardware. Access support directly through the portal or contact our team.

Support Access
Portal Submit and track support requests.
Phone Speak directly with support.
Remote Access systems for troubleshooting.
Support Scope

WHAT WE SUPPORT

Marathon provides ongoing support for the systems and workflows used to run your business.

Systems

CRM, billing, support, and business platforms.

Configuration, issues, updates, and troubleshooting.

Automation

Workflow and integration support.

Fix errors, adjust logic, update triggers, and improve flows.

Users

Accounts, access, and permissions.

Onboarding, changes, and system access support.

Hardware

POS systems and workstation support.

Devices, connectivity, and operational issues.

Integrations

Connected system troubleshooting.

Data sync issues, API connections, and workflow failures.

Monitoring

Ongoing system oversight.

Identify issues before they disrupt operations.
Access

GET SUPPORT THROUGH THE RIGHT CHANNEL

Support requests are managed through the Marathon support portal for tracking, response, and resolution.

Phone support is available for urgent issues, hardware support, and situations where direct communication is needed.

Contact
Main Support 631-759-9999
POS Hardware 855-PCIGUYS
Support

ACCESS SUPPORT WHEN SYSTEMS NEED ATTENTION

Use the support portal for structured requests or contact our team directly for urgent issues.

Submit Create and track requests.
Resolve Fix system and workflow issues.
Maintain Keep systems running smoothly.